All items for return or exchange need to be sent back within 14 days of receipt in a re-sellable condition - unwashed, unworn (except for the purposes of trying on) and with the original tags attached.
Complete the returns form on your despatch note, indicating the reason for return and whether you would like a refund or an exchange for the same product in a different size or colour. The address where to send is on the returns form.
We strongly recommend you obtain a proof of postage receipt from the Post Office as we can’t be held responsible for packages that fail to arrive.
If you still have questions please don't hesitate to contact us via Facebook messenger or eMail firstname.lastname@example.org